How do you respond when you learn an employee has made a mistake? As a leader, are you more likely to advise her on what she should have done—or, do you take a moment and ask the employee, “What did you learn from that?” Practicing empowering questions—rather than just giving someone a flood of advice, as discussed in this [ Read More ]
“When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.” –Patrick Lencioni Wes Gipe, founder of Agil IT, knows this quote all too well. At one point in time, Wes explains, “[we] had plenty of conflict, but we didn’t have very much trust, and so there's wasn't a lot [ Read More ]
It took patience, but Bernard Dalichau, in this video also featured on Forbes, shares how he was able to cultivate an environment in which open communication became one of the driving forces of Lavender Home Care Solutions’ success. Joe Calloway, an author of seven books on business performance, a keynote speaker, a consultant, and an advisor who helps great companies [ Read More ]
When Beth Savage became the owner of PQ Systems, the first thing she did was put together an outside board, she says in this video. “Why not have a board that is there for the sole reason of helping you and your team succeed?” says Beth. Many business owners are reluctant to create an outside board. Some believe that [ Read More ]
“There will always be 20 things that you're not doing,” says Srujal Sheth in this video featured on Forbes. Srujal is President and CEO of Vana Solutions, an information technology services company headquartered in Dayton, Ohio. “Either they go away, or you ask somebody else, or you get your team to do it,” she says. Learn to Delegate Successfully [ Read More ]
Tony Schroeder's last day at Choice One Engineering was going to be January 1, 2021. As the succession planning process began, that date started to move, as he describes in this video. Thanks in part to the company’s transparent culture, Tony was able to transition five years before he originally planned on leaving the business. Here we share 4 [ Read More ]
“When you are forming an outside board, you are seeking help from those who are in the giving stage. These leaders experience joy in giving back, and they feel honored to help.” –Clay Mathile, in Run Your Business, Don't Let It Run You In this post, Aileron Founder Clay Mathile describes what to know when getting started with your [ Read More ]
“Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed,” says Jesse Lyn Stoner, when asked about how leaders can inspire a shared vision. Jesse is founder of Seapoint Center, a company that works closely with leaders, helping them create collaborative and engaged organizations. She is also a bestselling author, coach, [ Read More ]
“Whatever I do [within our culture], I need to be able to do it for 100 people,” says Srujal Sheth, President and CEO of Vana Solutions in this video featured on Forbes. It’s one of the lessons she’s learned in supporting her organization’s culture as it grows. “The question is, ‘How do you stay small while you get big?’” [ Read More ]
Leaders need to prepare for the future of their company. “If that company is part of your identity, why not do succession planning?”, asks Beth Savage, President of PQ Systems, in this video featured on Forbes. Beth was part of a team that built a plan for succession that was implemented when the founder of PQ Systems unexpectedly passed. The [ Read More ]
What if your employees could see behind the curtain of how the company is run? Tony Schroeder, as shown in this video, took this approach with surprising results. “They know every line item on all those financial statements have a story," and Tony expected them to know it. For 22 years, Tony has led Choice One Engineering, a civil [ Read More ]
One hot and humid Saturday morning at Tasty Catering, a supervisor, Steven, noticed one of his team members was loading Indiana-bound equipment onto a truck headed for Wisconsin. Seeing what would be a costly mistake, he yelled, “What is the matter with you? How dumb can you be?” to his colleague. A culinary worker named Hugo Rios-Tellez was one [ Read More ]
